Frequently Asked Questions


We ship anywhere throughout Hawaiʻi and within the US.
We can also ship internationally. If you order does not process on the shop for an international shipment, it is likely that we cannot ship to your country. Please contact us if you run into this issue.

For local shipping (within Hawaiʻi), USPS usually only takes 2-3 days.
For US mainland orders, shipping usually takes 3-6 days.
Please also allow us 2-4 days to get your order packed up.

International orders can vary immensely. We have found that international packages often take 3-4 weeks on average.

We will try our best to figure out what happened, but unfortunately we are no longer in control of your package once we drop it off with USPS. Here are some things you can do to try to get your package in hand:
- Check with neighbors and household members to see if they received your package
- Check with your postal delivery person and let them know the situation

- Wait a few days (sometimes things show up late!)

If you can still not locate your package after following these steps, please file a claim with USPS.

other ways to shop

We are found at the following shops throughout Hawaiʻi. Please note that most shops have a limited selection and mostly carry pins and field guides.

Oʻahu: Nā Mea, Noʻeau Designers, MORI, Bishop Museum Gift Shop, Magnolia

Maui: Kahanu Garden

Hawaiʻi Island: Puna Chocolate

Kauaʻi: Kōkeʻe Lodge, Work It Out, Blu Umi

Molokaʻi: Puʻu O Hoku Ranch

Hereʻs our schedule for the rest of 2022:

Nov 12 Mālama Hawaiʻi Market @ Waikīkī Elementary (10am-3pm)

Nov 19 Mālama Hawaiʻi Market @ Haleʻiwa Community Center (10am-3pm)

Dec 3 Mālama Hawaiʻi Market @ Hawaiʻi Kai (10am-3pm)

Dec 3 Mauka Market @ Ka WaiWai Collective (4pm-9pm)

Dec 10 - 11 Hoʻomau Hawaiʻi Market @ International Marketplace